Multiverse is looking for an exceptional Strategy & Operations Manager to join the RevOps (Revenue Strategy & Operations) team to be the strategy leader for the Marketing organisation that supports Multiverse’s growth engine
This includes, but is not limited to, building out and optimising our marketing operations stack, analysing trends to determine marketing campaign effectiveness to improve ROI, and partnering with the marketing teams and leading strategy projects to further accelerate our growth engine
This role will report directly to the Director of RevOps
Design and align our annual Marketing plan with Marketing, Finance and Sales leadership
Execute on critical business analytics requests in partnership with Marketing teams (e.g., dashboard builds, reporting for QBRs, etc.)
Build and iterate on our marketing operations stack (e.g., CRM, workflows, lead routing, etc) – identify and implement improvements to our existing workflows and processes to improve efficiency for our marketing teams
Translate our ever-evolving business requirements (from Marketing, Sales, Growth, etc.) into scalable solutions, either by leveraging our marketing technology stack or implementing new processes across the organisation
Provide key ad-hoc analyses (e.g., funnel optimization, ABM performance, propensity to buy models, etc.) to help the management team refine/adjust the strategy as needed
Requirements:
To excel in this role, you will need to be analytically-driven, willing to get deep into the weeds to find answers to critical business problems, while also being collaborative as you work closely on cross-functional projects with Marketing, Sales, and Sales Strategy teams
4+ years of experience in an analytical role, preferably at a technology company or consulting firm; previous roles may include GTM or Sales Strategy and Operations Lead, Marketing Insights Lead, etc
Proficient in handling and analysing large data sets utilising Excel and/or Google Sheets, bonus if you have experience with SQL!
Experience with leading CRM platforms (Salesforce, Hubspot, etc) and experience creating C-suite-level dashboards within said CRM platforms
Demonstrated experience with data visualisation tools like Google Data Studio, Tableau, Looker, etc
Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences
You are a clear, effective communicator and are excited about working in a diverse, distributed team
You can communicate complex problems and analyses simply to stakeholders across all levels, departments and between both technical and non-technical colleagues
You have a positive-sum mentality - you’re equally excited about both rolling up your sleeves to get something done and reflecting on the bigger picture
You are passionate about social and economic mobility and the goal of ensuring that all candidates have equitable access to apprenticeship opportunities
Benefits:
27 days holiday, plus 1 life event day and 2 volunteer days
Hybrid & remote working - weekly or monthly visits to the London Office
Team fun - weekly socials and regular offsite events
Equity - every Multiverse has ownership in the business through equity options
20 Days of PTO per calendar year, plus 1 life event and 2 volunteer days
Quarterly M-Powered Days to refresh and recharge
End of Year Company Shut Down
Time off to take care of yourself and your loved ones including sick time, compassionate leave and short term disability
Access to no-cost and low-cost healthcare options for Multiversers and their dependents. Get care nationally through MetLife and Aetna’s provider networks
Support as your family grows! Fertility resources through a Kindbody Membership during their beta trial with Justworks. Time off to tend to your growing family with 16 weeks of continuous, fully paid parental leave for primary caregivers
Access to a 401(k) with a 4% match up capped at $5,000 per year
Company sponsored One Medical membership
Unlimited text based therapy with TalkSpace
Monthly wellness reimbursement
A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
We've got your health covered with private health insurance with Bupa, a medical cash back scheme with Medicash and Life Insurance with YuLife.
