The Senior Solution Architect (Customer/Systems/Sales Engineer) will leverage strong technical skills and equally strong customer communication skills to confidently lead customers and partners through the process of understanding and evaluating Arrcus technology and products as well as helping them with the deploying the solutions initially in a lab and then in production
This role primarily involves working with Data Center customers while also engaging with Service Providers, Enterprises, and Cloud Providers as needed
Provide technical guidance to customers in core, edge and cloud networking solutions for cloud providers, telecom service providers as well as large enterprises
Understand customer problems and translate them into Arrcus solutions while becoming a trusted advisor
Execute in-depth proof of concept (POC) of Arrcus solutions and provide recommendations/reports to the customer
Being current on the networking industry by keeping up with the appropriate standards as well as being able to perform competitive analysis
Author white papers and represent Arrcus at public forums like industry trade shows and events
Conduct training sessions for customers
Actively collaborate and maintain internal infrastructure components for CE team and Arrcus
Work closely with cross-functional teams such as Sales, Engineering, Product Mgmt, Ops and QA to drive customer success
Requirements:
BS/MS in Computer Science, Electrical Engineering (or similar)
Minimum 6 years in networking and 3 years of experience in similar roles
Excellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6
Familiarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & Wireshark
Familiarity with cloud networking concepts; Certifications are plus
NetOps experience preferred: Ansible, Vagrant
Technology/product knowledge, experience, or certifications in the following areas are a plus: security, routing, switching, Network Management, Linux
Excellent written and spoken communication and presentation skills
Networking certifications (CCIE, JNCIE) are preferred
Benefits:
Equity package
Flexi hours
Healthcare benefits
Employee Assistance programs
100% covered medical, dental, and vision insurance
