Account Manager

Overview

Responsibilities

  • Join Just Eat for Business, the driving force behind Just Eat Takeaway.com’s corporate catering solutions. As an Account Manager, you’ll be the trusted advisor and first point of contact for our clients, shaping their experience every step of the way
  • We’re looking for a proactive and relationship-focused Account Manager to join our Unmanaged Accounts team. This high-impact role leans into high-volume outbound calling and rapid relationship building, helping clients unlock the value of our platform
  • You’ll nurture existing relationships, welcome new clients, and uncover growth opportunities using our diverse food solutions. Success will be defined by your ability to engage decision-makers, offer tailored solutions, and convert interest into repeat business
  • Make regular, high-quality outbound calls to clients from provided contact lists, aiming to exceed 100+ connected client calls per month
  • Develop rapport quickly with decision-makers, understanding their catering needs and delivering real value
  • Match clients with the right catering partners and services using a consultative, benefit-led approach
  • Confidently work on larger deals, leveraging strong relationships to get them over the line and maximize customer spend
  • Train customers to use the Just Eat for Business platform effectively, ensuring they’re confident and self-sufficient, including potential on-site meetings
  • Share relevant insights with your Team Lead to inform planning and strategy for your segment
  • Use HubSpot and other tools to manage accounts, track interactions, and monitor performance
  • Support other account managers and coach Junior AMs, aiming to be a dependable go-to AM for the Unmanaged team
  • Bring energy, positivity, and a can-do spirit to a dynamic team that celebrates success and supports one another
  • Reporting to: Account Management Lead

Requirements:

  • Previous experience in a sales, account management, or customer success role is strongly preferred
  • Outstanding communication skills, comfortable having meaningful conversations via phone/video, email, and in-person; persuasive and confident
  • A natural people-person with high emotional intelligence who knows how to turn connections into commercial wins
  • A self-starter who thrives in a fast-paced environment, juggling priorities while staying detail-oriented
  • Commercially minded with an understanding of value drivers and a hunger to convert opportunities into results
  • Comfortable using Google Suite, Excel, and CRM platforms like HubSpot
  • A team player who uplifts those around them and contributes to a fun, supportive team environment

Benefits:

  • Leisure and Lifestyle:
  • These benefits are designed to help you make the most of your time and enjoy everyday life: Generous annual leave entitlement | An additional day off to celebrate your birthday - take it whenever suits you | Flexibility to buy or sell holiday days (within an annual limit) | Monthly meal allowance to enjoy food at work or at home | Access to discounts, cashback offers and savings via an employee portal
  • Protecting the Future:
  • These benefits are designed to give you and your loved ones peace of mind: Life insurance cover from your first day of employment | Income protection support if you're unable to work due to long-term illness or injury | Pension scheme with company contributions and the flexibility to increase your own contributions
  • Health and Wellbeing:
  • Helping you stay physically and mentally healthy: Private medical insurance options, depending on your role and location | Enhanced family leave for maternity, adoption, paternity, and shared parental leave | Annual eye care benefits, including eye tests and financial support for glasses | Confidential Employee Assistance Programme (EAP) | Office perks including healthy snacks and drinks | Mental health support, including on-site coaching and access to wellness platforms
Just Eat Takeaway.com
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